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Breaking Bottlenecks with Call Analytics

Explore why advanced call analytics is vital for identifying and addressing bottlenecks in call centers and other UC environments. Learn how spotting and troubleshooting issues in real time, using historical data to uncover trends, and leveraging advanced tools can improve call center performance.

  • For engineers by engineers
  • Interactive Q&A
  • Lucky winner gets a $50 Amazon Gift Card!

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Upcoming live webinars

Discover the latest features and improvements in Variphy 25.4. From new integrations with Microsoft Teams DID Management to enhanced functionalities of supported platforms, we’ll walk you through everything you need to know.
APR 30, 2025 11:00 AM PT
Learn how to set up and import your Microsoft Teams DID blocks with ease. We’ll walk through best practices to help streamline number management across your environment.
MAY 7, 2025 11:00 AM PT
Want to be one of the first to explore our Webex Contact Center integration? Join the session to get a preview of our new reporting solution and learn how to participate in the early access program.
MAY 14, 2025 11:00 AM PT
Learn how to create sleek, high-level executive dashboards using Variphy for Microsoft Teams. This session shows you how to present key metrics on your Teams Phone environment with clarity and impact.
MAY 21, 2025 11:00 AM PT
See how to design powerful, executive-style dashboards for Zoom Phone using Variphy. We'll show you how to surface meaningful insights that leadership looks for to make informed decisions.
MAY 28, 2025 11:00 AM PT
Discover the latest features and improvements in Variphy 25.4. From new integrations with Microsoft Teams DID Management to enhanced functionalities of supported platforms, we’ll walk you through everything you need to know.
APR 30, 2025 11:00 AM PT
Learn how to set up and import your Microsoft Teams DID blocks with ease. We’ll walk through best practices to help streamline number management across your environment.
MAY 7, 2025 11:00 AM PT
Want to be one of the first to explore our Webex Contact Center integration? Join the session to get a preview of our new reporting solution and learn how to participate in the early access program.
MAY 14, 2025 11:00 AM PT
Learn how to create sleek, high-level executive dashboards using Variphy for Microsoft Teams. This session shows you how to present key metrics on your Teams Phone environment with clarity and impact.
MAY 21, 2025 11:00 AM PT
See how to design powerful, executive-style dashboards for Zoom Phone using Variphy. We'll show you how to surface meaningful insights that leadership looks for to make informed decisions.
MAY 28, 2025 11:00 AM PT

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Change Management
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Dial Plan Management
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Crafting Key Widgets for Microsoft Teams Phone
Discover how to create essential Microsoft Teams widgets, including popular requests like Top Sales Performers, Top Departments, and Queues by Volume. Learn the steps to enhance your reporting with these powerful features.



























































































Crafting Key Widgets for Microsoft Teams Phone
Discover how to create essential Microsoft Teams widgets, including popular requests like Top Sales Performers, Top Departments, and Queues by Volume. Learn the steps to enhance your reporting with these powerful features.