Variphy Support Center


Self-Service User Guides

Follow step-by-step user guides for how to install, configure, use and troubleshoot Variphy.

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Email our support team at support@variphy.com or access our ticket portal.

Upcoming live webinars


Optimizing Webex Reports & Dashboards for Sales Teams
Mar 26, 2025
Optimizing Webex Reports & Dashboards for Sales Teams

See how Webex reporting can empower your sales teams and agents with actionable insights. Join us for a walk-through on key reports and dashboards tailored for queue management and sales performance.


Using Rate Tables for Smarter Inbound & Outbound Reporting
Apr 2, 2025
Using Rate Tables for Smarter Inbound & Outbound Reporting

Learn how to leverage rate tables to generate detailed inbound and outbound call counts per time period. This session will walk you through unique reporting strategies to optimize your call data insights.


How to Configure Cisco CUBE for Variphy Cloud Integration
Apr 9, 2025
How to Configure Cisco CUBE for Variphy Cloud Integration

Get a step-by-step guide on configuring your Cisco CUBE and Variphy collector for a seamless and secure connection to Variphy Cloud. Learn best practices for encryption and smooth data flow.


Sneak Peek: Microsoft Teams DID Management
Apr 16, 2025
Sneak Peek: Microsoft Teams DID Management

Take a first look at how Variphy is enhancing Microsoft Teams DID management, including cross-cluster capabilities. Join us for an exclusive preview of how this feature can simplify number management.


Sneak Peek: Webex Contact Center Analytics & Reporting
Apr 23, 2025
Sneak Peek: Webex Contact Center Analytics & Reporting

Get an inside look at the latest developments for Webex Contact Center support in Variphy. Join us for an exclusive preview of what’s on the horizon.


What’s New in Variphy 25.4
Apr 30, 2025
What’s New in Variphy 25.4

Discover the latest features and improvements in Variphy 25.4. From new integrations with Webex Contact Center and Microsoft Teams DID Management to enhanced functionalities of supported platforms, we’ll walk you through everything you need to know.

Recent webinars


Building Microsoft Teams Call Queue Dashboards & Reports
Mar 19, 202530 Minutes
Building Microsoft Teams Call Queue Dashboards & Reports

Get expert tips for setting up common Microsoft Teams Call Queue dashboards and widgets. Learn how to build reports that keep your call flow and performance in check.


Reporting for a Smooth Migration to Cloud Calling
Mar 12, 202530 Minutes
Reporting for a Smooth Migration to Cloud Calling

Migrating to a cloud calling platform? Discover how Variphy’s reporting solutions can help you track key metrics and ensure a seamless migration.


How to Build CUCM Reports for Call Park Groups
Mar 5, 202530 Minutes
How to Build CUCM Reports for Call Park Groups

Learn how to create meaningful reports that reveal how your Call Park Pickup Groups are being used. Join us for a step-by-step demo to optimize your CUCM reporting strategy.