Variphy Solutions for Cisco

Solutions for Cisco CUCM

Simplify your Cisco Unified Communications Manager (CUCM) on-prem, cloud, or hybrid environment.

Reporting and Analytics

Perform ad hoc searches and get details on historical call data. Create and share custom dashboards.

Dial Plan Management

Move your direct inward dial (DID) and directory number (DN) inventory out of spreadsheets. Find DNs and DID blocks ready for provisioning.

Change Management and As-built Reporting

Identify changes in your CUCM configuration. Generate as-built reports for auditing, troubleshooting, and compliance.

Remote Phone Control, Phone Macros, and Broadcast

Monitor and manage your devices from anywhere. Run bulk updates to your Cisco devices and send messages to phones from your browser application.

Solutions for Cisco UCCX

Track the performance of your Cisco Unified Contact Center Express (UCCX) in real time.

Reporting and Analytics

Generate reports on agent and Contact Service Queue (CSQ) performance indicators. View peaks and valleys in your call traffic.

Dashboards and Wallboards

View the real-time status of agents on calls. Track key metrics like period-over-period on your wallboard display.

Solutions for Cisco CUBE

Know what happens to your Cisco Unified Border Element (CUBE) calls, from hello to hang up.

Reporting and Analytics

Track call flow from beginning to end and any transfers in between. View busy hours and peak concurrent traffic.