Solution: Contact Center Analytics

Agent State Activity

See agent activity in real time.

See agent activity in real time.

As a contact center manager, you need real-time call activity reporting on your teams. Variphy can help you maintain a high level of performance by providing valuable information like agent state and call details.

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View agent performance on any display.

View agent performance on any display.

How can you stay on top of your contact center’s activity? Variphy displays real-time alerts and agent performance data on an eye-catching screen, so you can make critical decisions as issues

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Contact Center Analytics Success Stories.

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Get real-time data on your call center activity.
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