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SOLUTION: CALL ANALYTICS

Call Busy Hours

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Get actionable data into your call volume.

Call attempts, conference calls, and parked calls can take up your organization’s resources. Call traffic can arise at any time — Variphy can give you insight when it happens.

Know your average peak traffic.

Staffing and scheduling of call centers, front desks, and support lines rely on your data. Skip the guesswork and run reports to see when your traffic is the busiest.

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Gain insights into trends.

Use data-driven analytics to improve staffing. With Variphy, you can see an overview of your call traffic throughout the day.

Call Analytics Success Stories.

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We have developed useful templates for rapid response reports required by different business owners.

Know when your call center is at its busiest.