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Create extraordinary customer service experiences.
As a customer service leader, you need access to information when you need it. Variphy helps you manage employees remotely and keep up to date with reports and wallboards.
Supervisor Team Visibility
Create extraordinary customer service experiences.
As a customer service leader, you need access to information when you need it. Variphy helps you manage employees remotely and keep up to date with reports and wallboards.
Make data driven decisions.
Variphy lets you see queue or agent performance issues and make decisions proactively.
Resolve issues as they crop up.
The data you need to manage queues and agents might take hours to compile. With Variphy, the task can be done in minutes.
Deliver the right data to the right people.
Empower your supervisors, team leads, and agents by allowing them to build their own reports and dashboards. You’ll stay in control — team members can be given access to only their own data or a subset of data.
Generate reports with real insights.
Run reports of metrics that are important to your organization. Save time on troubleshooting so you can focus on improvements.
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