Analytics, Reporting, & Management for CUCM

Reporting and Analytics for Cisco CUCM

Store, search, and report on your call history.

Call Analytics and Reporting

Perform ad hoc searches. Generate reports on demand or schedule delivery via email, chatbot, or repository.

Dashboards and Widgets

Customize dashboards with drag-and-drop widgets. View your data as summaries, detailed statistics, graphs, and charts.

Change Management and As-built Reporting for Cisco

Stay on top of changes to your CUCM environment.

Change Management

Parse CUCM audit logs to track changes. Take snapshots and compare current and historical configurations.

As-Built Reporting

Run configuration reports on current or historical configuration sets. Future-proof your environment with detailed as-built reports.

DN and DID Management for Cisco

Move your Directory Number (DN) and Direct Inward Dial (DID) inventory out of spreadsheets.

Dial Plan Management

Prevent errors in DID and DN inventory records. Get real-time info on the status of DNs and DIDs.

Accurate DN/DID Inventory

Identify inactive DNs and DIDs that need to be repurposed or removed. Open DNs and DIDs to assign to new users, campaigns, and more.

Remote Phone Control for Cisco

Move your Directory Number (DN) and Direct Inward Dial (DID) inventory out of spreadsheets.

Individual and Bulk Updates

Modify device settings on single or multiple devices. Check service quality on live calls.

Phone Macros and Broadcast

Push or schedule bulk changes to devices. Send messages with audible alerts to hard phones.