5872

Improves Zoom Phone sync process to not fail the entire sync when minor issues are encountered during sync process

Fix

5884

Improve how call queues are grouped for Zoom Phone reporting

Improvement

5901

Adds the ability to grab consecutive CDR pages when Webex CDR Processing results in paginated results

Fix

3960, 4962, 4968, 5114

New UC Platform Support: Variphy Call Analytics and Reporting for Webex Calling

Improvement

3907

Links removed for accounts without proper privileges

Fix

4058

Import of incorrect file formats in Rate Table no longer deletes rates

Fix

2761, 2946

Added new “Generate Groupings From” field to Grouping Configuration options for CUCM CDR reports and widgets to designate whether groupings should be created from Call History Data, Default Search Set Criteria, or explicitly configured Grouping Search Sets

Improvement

3725

Fixed issue causing the Grouping Concurrent Call Activity/Capacity Utilization toggle labels to overlap with Secondary Grouping Toggles In Report Config Modal

Fix

3944

Changed the column header for “Administrator?” on the User Account and User Group configuration pages to “User Type”

Improvement

4054, 4952, 4953, 4954, 5143

New UC Platform Support: Variphy Call Analytics and Reporting for Zoom Phone

Improvement

4305

Added the ability to customize and set preferred verbiage for the term “Cradle to Grave” for CUCM CDR reporting

Improvement

5466

Upgraded Apache Tomcat to version 8.5.87

Improvement

1819

Added complete CUCM call sequence/cradle to grave database persistence to Call Analytics along with new “Computed Ring Time” statistics

Improvement

3765

Added CUCM and CUBE support for directional sorting in Ad-Hoc History Search, reports exported from history search criteria, and standard reports

Improvement

3914

Customers can now toggle whether they want to select historical values for their agent based search criteria. This includes things like historical Teams, Resource Groups, and Agents

Improvement

4209

Added Version ID and Hardware Revision columns to CUCM As-Built Report for IP Phone Serial Number, Firmware, and CDP information for CSV output format. This report can be particularly useful for identifying which phones are already Cloud capable

Improvement

4286

Added the ability to select multiple CUBE/IOS Systems for analytics reporting

Improvement

5148

Upgraded Apache Tomcat to version 8.5.83

Improvement

5071

Upgraded Apache Tomcat to version 8.5.82

Improvement

796

Added support for Manager Distinguished Name authentication for LDAP single sign-on integration

Improvement

2073

Added queuing system for scheduled CUCM CDR, CUBE and UCCX Analytics reports to improve system stability and resource utilization

Improvement

2628

Added configurable, threshold-based audible alerts to CCX CSQ widgets

Improvement

2866

Modernized the UI for managing logos in Variphy

Improvement

3031

CDR Database Archiving and Multi-Database Support

Improvement

3435

Added the ability to configure email recipients to receive email alerts upon schedule Call Analytic report failures

Improvement

3927

Refined user/group sharing message in report information modal to be

Improvement

4165

Added ability to report on individual CUBE events

Improvement

4254

Improved CUBE CDR field constraints for longer data values

Improvement

4284

Improved support for handling incomplete CUBE CDR CSV files

Improvement

4294

Added support for userPrincipalName (UPN) authentication for LDAP single sign-on integration

Improvement

4345

Added a new application setting to limit the maximum number of widgets allowed on a dashboard. Existing dashboards over the limit can’t be copied until enough widgets are removed

Improvement

4351

Added CUBE CDR Monitoring to be able to detect and alert if Variphy does not receive at a minimum number of CDRs from CUBE in the previous hour

Improvement

4373

Fixed issue in CUCM DN Management causing some Directory Numbers to incorrectly appear as available

Improvement

4494

Added ability to process CUBE date/time data prepended with an asterisk or period. Useful when CUBE router is not configured with NTP

Improvement

4580

Improved efficiency of approach in which Variphy identifies the total number of users in a Unity Cluster

Improvement

4611

Upgraded Apache Tomcat to v8.5.77

Improvement

4724

Fixed issue resulting in the CUCM AXL query for Headsets from completing successfully where there are Headset records existing with a blank Serial Number value

Fix

4747

Fixed issue preventing Active Extension Mobility Profile Logins from appearing in CUCM As-Built Reports in PDF and RTF format

Fix

4634

Upgraded Tomcat to version 8.5.78

Improvement

4629

Upgraded Spring Framework to version 5.3.18. Improvement

Improvement

4559

Fixed an issue where emails sent with Office365 would fail due to a TLS setting

Fix

1361

Timed-out dashboard data requests now abort long-running backend processes to better utilize server resources

Improvement

4469

Added logic to differentiate and handle derived CUCM search values differently than non-derived values for CUCM CDR search criteria involving wildcard characters

Improvement

4268

Fixed issue causing an error when adding users to groups

Fix

4381

Upgraded Apache Tomcat to 8.5.73

Improvement

4401

Upgraded Log4J to current stable version of 2.17.1

Improvement

4419

Fixed issue causing intermittent errors in Capacity Utilization widgets

Fix

4435

Added foreign key indexing to CUBE CDR database schema for Microsoft SQL Server

Improvement

4435

Fixed issue affecting UCCX outbound statistics for UCCX version 11 in Agent reporting

Fix

OVA

Added improvements to our OVA Host Configuration script which include allowing a user to select available network interface prior to setting the CIDR IP, Gateway, and nameservers

Improvement

1753

Improved CUCM CDR cradle to grave sequence discovery by adding configurable additional query depth for identifying related of related calls

Improvement

2298

Changed the label for “Daily” and “Monthly” schedule types to “By Day of Week” and “By Month”, respectively

Improvement

3074

Added the ability for Variphy users, who are not System or Application Administrators, to be able to share their owned dashboards to other users, as a new configurable privilege

Improvement

3139

Updated Wrap-Up Reason query logic to look at new tables introduced in UCCX 12.0. These changes will allow users for all supported UCCX versions to view and search on Wrap-Up Reasons

Improvement

3230

Added configurable CUCM and CUBE rolling time window data caching for Dashboard Widgets to improve performance and memory usage.

Improvement

3450

Improved DID Management and Reporting by adding ability to select, search, and report on DIDs across multiple DID Blocks.

Improvement

3707

Added Call Detail Search Set support for UCCX Historical Reporting Widgets.

Improvement

3773

Creating new Search Sets will default to “Match All” criteria enabled.

Improvement

3992

CUBE dashboard widgets will now correctly display an error when attempting to use an unlicensed (or expired-license) cluster.

Fix

4020

DID Blocks can now be configured to use any 3-digit number for the Area Code and NXX fields, instead of prohibiting numbers starting with 0’s or 1’s, to better support complex internal dial plans.

Improvement

4094

Fixed installer issue to support disabling and re-enabling HTTPS during the upgrade process so that a previously configured keystore/certificate is available after re-enabling HTTPS.

Fix

4104

Added ability for users to copy both owned and shared-to dashboards.

Improvement

4127

Removed the support for any potentially sensitive CUCM configuration values, such as passwords or digest credentials, by Variphy’s As-Built and Change Management Reporting for security purposes.

Improvement

4144

Added Brute Force Login Protection to auto-detect and jail failed login attempts based upon IP address and/or usernames.

Improvement

4196

Added options to CUBE history, report, and widget configurations to allow users to view millisecond precision timestamp fields.

Improvement

4228

Improved computation for “Total” vs “Connected Call” Average Call Duration in CUBE statistics.

Improvement

4313

Improved error handling when attempting to create a database with a special character (hyphen) which is unsupported in the name, which previously resulted in a blank screen instead of an error.

Improvement

4299

Upgraded Apache Tomcat to 8.5.72

Improvement

984, 3692

Added ability to configure and manage Webex Chat Bot for report and alert delivery.

Improvement

3196

Added CUBE/IOS CDR Call Analytics support, including Call History, Reporting, Scheduling, Custom Labels, Dashboard Widgets and system/user configurations

New Feature

3625

Fixed error that can be encountered when adding a new created User Account to a User Group in certain conditions

Fix

3713

Fixed issue preventing the Call Analytics Report Schedules page from fully loading when no Email Recipients or FTP Servers exist in the system

Fix

3739

Added ability to allow Variphy Cloud Application Administrator Users to configure SMTP Server or use the default Variphy provided option

Improvement

3757

New feature which allows auto user provisioning to be configured and enabled for SAML or Active Directory single sign-on authentication and authorization to simply creating new user accounts in Variphy

Improvement

3759

Improved SAML authentication and authorization support to handle possible changes to an existing Variphy user account’s SAML identity username

Improvement

3820

Added CUBE Search Criteria support for FeatureID

Improvement

3962

Fixed issue preventing some “Send This as Email” button functionality from working properly

Fix

3967

Fixed issue causing Cluster options not to appear in certain cases in the simple Cluster change modal

Fix

3983

Improved/optimized how HTML report output is generated using internal CSS instead of inline styles

Improvement

4014

New Handle time based statistics have been introduced for UCCX Agent and CSQ reports. A new RNA Disposition has been added to provide more accurate call counts for disposition based statistics. This is supported for UCCX Agent and CSQ reports

Improvement

4029

Fixed query logic issue resulting in potentially different search results from Call history vs reporting due to Match Any vs All logic

Fix

4038

Upgraded Apache Tomcat to v8.5.69

Improvement

4059

Fixed issue preventing Application Administrator User Groups from appearing in the Dashboard Sharing options

Fix

4062

Rate Tables and their corresponding Rates are no longer loaded for every search operation. Rate Tables and their Rates are now cached for faster lookups. Additionally, the Rate matching each CDR is also now cached for faster lookups

Improvement

4068

Fixed Ambiguous Sort Ordering of CUBE Report/Exports and History Detail Widget Output

Fix

4080

CUCM Sync will now work properly for large CUCM clusters that require SQL query pagination

Fix

4106

Fixed issue causing schedule reports to continue to be delivered with Webex Chat Bot even after the Chat Bot has been deleted

Fix

4110

Fixed bugs in CUBE Custom Label Set Configuration Modal UI

Fix

4124

Fixed bug in Cluster switching behavior in the CUBE/CUCM Widget Configuration Modal

Fix

4136

Fixed issue causing multiple error messages to appear in the Webex Chat Bot configuration modal window

Fix

4140

When making changes to the Application Settings page, users will no longer be required to select email recipients for alerts that have not specifically been enabled

Fix

4155

Added CUBE Search Criteria and Grouping Type option for Peer ID

Improvement

4156

Date range validation will now properly validate an end date that is on the same day as a start date, but at a later time

Fix

4205

Fixed issue causing some CUCM CDR reports using groupings to fail to generate due to an issue with grouping validation

Fix

1734, 3743, 3955

Fixed issue preventing certain CUCM gateway as-built reports from generating in CSV format

Fix

1942

Adjusted several CDR database column types for new databases only, to accommodate values which exceed Cisco’s documented CDR specifications

Improvement

2170

Improved the sorting for how CUCM CDR records are ordered in Cradle to Grave sequences to consider dateTimeDisconnect if necessary

Improvement

3171

Added detail column, search criteria and analytics support for the CUCM CDR callSecuredStatus field.

Improvement

3290, 3366

Fixed and improved CUCM CDR Data Sync processing

Improvement

3317, 3321, 3322, 3505, 3533, 3609, 3611, 3629, 3747, 3790, 3791, 3796

Added Variphy Cloud Collector CUCM CDR and Sync Activation and Publishing

Improvement