Reporting and Analytics for Zoom Phone
Track call metrics and generate detailed reports for your Zoom Phone environment.
Want to know what’s truly going on in your Zoom Phone call environment? Track key performance indicators on customizable dashboards, search historical call data, and build reports based on your organization’s needs.
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View Zoom Phone metrics that matter to you.
Create a dashboard that meets your needs. With our drag-and-drop widgets, you can display call analytics data using graphs, tables, and summary statistics.
Search historical call data to analyze trends.
Perform ad hoc searches and get detailed results on Zoom Phone calls. You can filter by call duration or status and choose search criteria to identify patterns in your call environment.
Choose the level of granularity in your reports.
Build reports with only the information you want to know. Our flex model report building lets you add high-level summaries and select criteria to add details to your reports.
Use widget and field labels that make sense to your team.
Customize your dashboard and report columns and fields with your labels. You can also abbreviate Zoom Phone data field names to simplify your dashboard.
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