Learn how to identify agent abuse by analyzing high RNA values, low talk times, and complaints of disconnected calls using Variphy's UCCX reports. This webinar will show you how to leverage these insights to improve overall agent productivity.
● For engineers by engineers
● Interactive Q&A
● Lucky winner gets a $50 Amazon Gift Card!
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Making network changes? Join Jim as he guides you through properly updating Variphy configurations to align with your new network infrastructure.
Ditch the spreadsheets and automate DN and DID management! In this webinar, we’ll demonstrate how to simplify your processes and reduce manual work.
Join us to learn how to migrate your Cisco CUCM reporting to Variphy Cloud with minimal effort. Say goodbye to hardware and hello to a streamlined, cloud-based reporting solution.
Join the MOOV Team for an in-depth webinar on migrating to Microsoft Teams Phone. Learn how to assess your current communication setup, plan your migration, and leverage Microsoft Teams Phone's powerful features to enhance collaboration and reduce costs.
Join Mike as he demonstrates how to effectively report on Virtual Lines and Workspaces in Webex Calling. Learn how to make the necessary adjustments for more accurate and insightful reporting, tailored to your organization’s needs.